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Exploring and Optimizing Data-Driven Service Operations
(2020)
This work aims at investigating the optimization opportunities among several typical service industries where the digital revolution occurs. We made a few contributions in the intersection of business analytics and operations ...
Essays on Challenging Job Experiences
(2020)
The purpose of this dissertation was to examine challenging job experiences (CJE) and their role in facilitating the process of leadership development. In the first essay of the dissertation, I provided an overview and ...
Two essays on the interactions between sales influence tactics and customer information processings strategies
(2020)
Payan and McFarland (2005) argue that sales influence tactics (SITs) with more complete argument structure are more effective in gaining influence with customers (e.g., providing information on product features and discussing ...
Essays in industrial organization of information intermediaries
(2020)
This dissertation considers strategic behavior of information intermediaries. In the first chapter I study the strategic behavior of ad-financed platforms. Firms compete for slots on an ad-financed platform by paying the ...
Three essays on innovation dynamics : category emergence, commercialization, and ethical governance of innovation
(2020)
This dissertation contains three essays on the theme of industry-level innovation and different aspects of innovation. The essays contribute to the literatures of institutional theory, categories, commercialization, ...
Networking behaviors under the microscope : examining networking actions from different perspectives
(2020)
In this dissertation, I examine between-people variations in their engagement in networking behaviors. In particular, I investigate the emotions, cognition, motivations and network properties associated with those networking ...
Three essays on silences in management accounting : an exploratory research into power, talk and knowledge in management accounting in light of the exercice of silence
(2020)
This dissertation showed that, on par with transparency, management accounting also produces silence and can work around silence. Management accounting is an invitation to “tell” that coexists with the politics of ...
The Economic Value of Volatility in Traditional and Crypto-asset Markets
(2020)
This dissertation assesses the economic value of volatility for traditional and
crypto-asset markets. Chapter 1 provides an introduction to the blockchain technology and the cross-section of crypto-assets. Chapter 2 ...
Managing Risks And Uncertainty In Business-Government Relationship: Three Essays On Nonmarket Strategy
(2021-06-03)
Within this broad domain of nonmarket strategy, I study a set of research questions concerning firms’ risk and uncertainty management strategies as a response to government’s policy actions. A robust literature in strategy, ...